Archive for the ‘Uncategorized’ Category

CICT uses IBM model in growing BPO industry

Monday, August 4th, 2008

MANILA, Philippines -- The Commission on Information and Communications Technology (CICT) is adopting an IBM framework in building further capability in service-oriented industries starting with business process outsourcing (BPO). CICT secretary Ray Anthony Roxas-Chua III earlier said in an industry forum that the commission will adopt IBM's service science management and ...

Citibank to beef up BPO subsidiary in RP

Thursday, July 31st, 2008

MANILA, Philippines--Financial services firm Citibank says it is ramping up its business process outsourcing (BPO) operations in the country in response to demand for customer support services worldwide. Established in 2004, Citigroup Business Process Solutions (or Citigroup BPS) is a subsidiary of Singapore-based Citibank Overseas Investment Corp. The Philippine subsidiary provides support ...

Economic slowdown swells jobless’ ranks

Wednesday, June 18th, 2008

MANILA, Philippines - With growth slowing due to rising inflation, some 2.9 million Filipinos found themselves jobless in April, the government Tuesday reported. At 8.0%, the latest unemployment figure is the highest in nearly two years and compares to 7.4% a year earlier. "[The] unemployment figures released by the National Statistics Office ...